Terms & Conditions

1) Who Can Use Jewora

• You must be at least 18 years old or have permission from a parent or guardian.
• You must provide correct and complete information while using the platform.

2) Your Account

• You are responsible for keeping your login details safe.
• All activity done from your account will be treated as your responsibility.
• Jewora may suspend or close accounts that misuse the platform or break policies.

3) Marketplace Information

• Jewora is an online marketplace connecting buyers and sellers.
• Products are listed and sold by independent sellers.
• Product quality, pricing and descriptions are the seller’s responsibility.

4) Orders & Payments

• Please check your order, address and payment details before placing an order.
• Payments are processed securely through third-party gateways.
• Jewora is not responsible for payment gateway failures or delays.

5) Shipping & Delivery

• Orders are shipped by sellers using third-party logistics partners.
• Delivery timelines may vary depending on seller and location.
• Delays caused by logistics partners or unforeseen issues are beyond Jewora’s control.

6) Returns & Refunds

• Returns and refunds depend on the seller and product-specific policy.
• Please read the product page and Returns Policy carefully before buying.
• Jewora may assist in communication but final approval lies with the seller.

7) Misuse of Platform

• Do not use Jewora for illegal, fraudulent or misleading activities.
• Do not list fake, counterfeit or prohibited products.
• Violation may result in account suspension or legal action.

8) Intellectual Property

• All content, branding and designs belong to Jewora or its partners.
• Using Jewora’s content without permission is not allowed.

9) Liability

• Jewora provides the platform on an "as-is” basis.
• We are not responsible for seller actions, product defects or third-party services.

10) Governing Law

• These Terms are governed by the laws of India.
• All disputes will be handled in courts of Uttrakhand.

11) Contact Us

📧 Email: support@jewora.com
🌐 Website: www.jewora.com